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The fairest fare is not negotiable
One evening many years ago, I was one of a dozen or so people
waiting patiently in line for a taxi on a busy one-way lane in Hong
Kong's business district. As a vacant taxi turned the corner and headed
toward us, an impeccably dressed young man dashed out of an office
building waving an eye-catching red HK$100 bill. He hopped into the taxi
after it slammed on the brakes for him.
Some of the people in the queue were outraged by this unabashed
flaunting of naked capitalism, which flew in the face of civility and
orderliness. I had almost forgotten about that unpleasant taxi-jacking
until I read a news report saying that politicians and commentators were
calling for negotiable taxi fares.
All my encounters with negotiable taxi fares - most of them deeply
unpleasant - occurred years ago in small towns in under-developed
countries.
I have heard dark tales of passengers being robbed and dumped in the
middle of nowhere by the thugs driving those meter-less taxis. Although
that has never happened to me, I cannot help being nervous about
bargaining with taxi drivers.
Therefore, it came as a shock to me, and, I am sure, to many of my
fellow Hongkongers that the uncivilized practice of negotiating over
taxi fares is threatening to make a comeback at the behest of some
otherwise level-minded civic leaders. Their rationale seems to be based
on the assumption that a flexible fare structure that is open to
negotiation could help drive down fares during off hours.
But that assumption was obviously made without regard for the other side
of the issue. To convince taxi owners and drivers to accept such a
system, it would probably be necessary to allow them to bargain for
higher fares during peak hours. If that is the case, we could
conveniently dispense with the meters, which would no longer serve any
useful purpose.
Even without the meddling of our high-minded civic leaders, some taxi
drivers previously took the initiative by offering lower fares to lure
passengers during the recession years. This irregular practice faded
once it became clear the recovery was well on its way in 2004.
Now that the economy is practically booming on all fronts, we wonder if
taxi drivers are as accommodating as they were during leaner times. In
this seller's market, negotiation can only lead to higher fares and
chaos.
And the suggestion to limit fare negotiations to call taxis is a
pointless exercise that could have unwanted consequences. Many callers
have grown accustomed to offering a surcharge on top of the regular
charges and fares when beckoning a taxi. The amount offered depends
largely on pick-up location, destination and time of travel. The
authorities have turned a blind eye to this irregular practice. No taxi
driver is known to have been prosecuted for overcharging by accepting
such additions to his bill.
But legitimizing the practice could give the false impression that fare
negotiations, in general, are condoned by the authorities and welcomed
by the public. This could encourage unscrupulous taxi drivers to start
"fishing" for customers who are willing to pay extra fares instead of
picking up passengers at taxi stands.
Anyone in Hong Kong older than 30 years of age should remember the bad
old days in the 1980s when flagging down a taxi was an open submission
to extortion by grumbling drivers who seemed to take great pleasure in
blaming the bad weather and traffic jams on their fare-paying
passengers. To prevent that, the government has introduced a host of
measures to reestablish the reign of meters in taxi land. No sensible
person would want to regress into barbarism on the vague promise that we
could save a few dollars along the way.
—The Daily Mail, China Daily news exchange item |