PIA launches E-ticketing for better customer comfort
By Ali Imran

ISLAMABAD—For enhanced customer convenience and comfort, PIA has introduced E-ticketing at major domestic stations Islamabad, Karachi,Lahore, Peshawar, Quetta, Multan, Sukkur and Faisalabad. E-ticket will enable customers to have swift issuance of tickets by our services available at dedicated PIA counters at airport and Booking Offices. Electronic ticketing is essentially a paperless storage of travel entitlement where pertinent information resides in real time. Therefore, our passengers will face fewer frustrations with lost tickets. Exchanges, refunds, pickup/send of paper documents and airport check-in.
Subsequently this facility will be available throughout our domestic and international network. This is also an arrangement that has been made in conformity with IATA Regulations, which makes it mandatory for airlines to go on 100% e-ticketing by the end of year 2007.
District Manager PIA, Rawalpindi/Islamabad, Nauman A. Shah, District Sales Manager, PIA Islamabad, Khurram Mushtaq inaugurated E-ticketing by cutting Ribbon at PIA Booking Office, Islamabad on Thursday.